Citi has raided the competition as it accelerates the execution of its mobile first strategy. The bank poached Gavin Michael away from JPMorgan Chase to become head of technology for global consumer banking. He will report to Stephen Bird, CEO of global consumer banking, and matrix to Don Callahan, head of operations and technology.

Michael brings a depth of international experience driving an enterprise-wide digital agenda and a unique blend of expertise across branch technology innovation, data analytics, product design, engineering and core and consumer technology. In this role, he will lead the long-term strategic direction, planning and management of Citi’s global technology organization, execute its cloud architecture, data and services strategies and drive digitization efforts to accelerate speed to market.

Michael was most recently head of digital for consumer and community banking at JPMorgan Chase. Recently named 2016 Digital Banker of the Year by American Banker, he had responsibility for the technology and engineering teams as well as customer experience and design, product and payments, platform and delivery, data intelligence and data analytics.

Before JPMorgan Chase, Michael was chief technology innovation officer at Accenture with responsibility for the innovation agenda, technology strategy, research and development. He also held senior technology roles at Lloyd’s Bank and IBM.